Privacy Policy
Last updated: March 18, 2026
This Privacy Policy describes how Airmango Ltd ("Airmango", "we", "us", "our") collects, uses, and protects your personal information when you use our platform, website, and services (collectively, the "Platform"). By using the Platform, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
- Account Information: When you create an account, we collect your name, email address, and password. Creators may also provide social media handles, bio, and portfolio links. Operators may provide business name, type, location, and contact details.
- Profile Information: Photos, descriptions, and other details you add to your profile.
- Platform Activity: Trip itineraries, deal requests, collaboration messages, and other content you create or interact with on the Platform.
- Usage Data: Pages visited, features used, timestamps, browser type, device information, and IP address.
- Communications: Messages sent through the Platform and emails exchanged with our team.
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve the Platform.
- Create and manage your account.
- Facilitate connections and collaborations between Creators and Operators.
- Send transactional emails (deal requests, notifications, account updates).
- Send marketing communications (such as the Airmango Founders Update) if you opt in.
- Monitor and analyse usage trends to improve user experience.
- Detect, prevent, and address fraud, abuse, or technical issues.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Between Users: Creator profiles and trip itineraries may be visible to Operators, and Operator business information may be visible to Creators, as part of the Platform's core functionality.
- Service Providers: We use third-party services to help operate the Platform, including Supabase (database and authentication), Resend (email delivery), and Clicky (analytics). These providers only access your data as needed to perform their services.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in to your account.
- Remember your preferences.
- Analyse how the Platform is used (via Clicky analytics).
You can control cookies through your browser settings. Disabling cookies may affect some Platform functionality.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. If you close your account, we will delete or anonymise your personal data within a reasonable timeframe, except where we are required to retain it for legal or legitimate business purposes.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information, including encryption in transit and at rest, secure authentication, and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Object to or restrict certain processing of your data.
- Withdraw consent where processing is based on consent.
- Request a copy of your data in a portable format.
To exercise any of these rights, please contact us at team@airmango.com.
8. International Data Transfers
Your information may be processed and stored in countries other than your own, including Australia and the United States, where our service providers operate. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy regardless of where it is processed.
9. Children's Privacy
The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Platform. Your continued use of the Platform after changes take effect constitutes acceptance of the updated policy.
11. Contact
If you have questions about this Privacy Policy or your personal data, please contact us at team@airmango.com.